Frequently Asked Questions
About This Website |
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Q. What is Healthy Food For Life?
A. This website enables site visitors to search for healthy recipes, purchase healthy food products, browse health articles by experts in various healthy food areas, and order the health food books and health food DVDs. Q. What do the categories and dots mean? A. Our category system is there to help you navigate this website to find the products and recipes best suited to your needs and preferences. For more information about these categories, please see the About Us page. Q. What should I do if I can't find what I'm looking for on this website? A. Healthy Food For Life is committed to bringing you the most comprehensive, up to the minute, health food information and resources. If you have any requests, suggestions or queries, we'd love to hear from you. Just go to the Contact Us page and fill in the contact form. MembershipQ. Why should I become a member?A. Membership is free and entitles you to 10% off all shop purchases, special offers, promotions and competitions, as well as our monthly newsletter. If you're not a member yet, you can sign up here. Q. What should I do if I can't login? A. Your username will be the email address you used to sign up. If you're forgotten your password, click here. Q. How do I change my login password? A. While logged in with your original password, go to "Member's Zone" and then "My Profile". Here you can change password in the password field, then click "Save". RecipesQ. Are the recipes only for people with specific dietary requirements?A. Our recipes are designed to have broad appeal - so feel free to try out our full range of recipes on family, friends and anyone who enjoys good food and wants to be healthy. If you are someone with specific dietary requirements, such as a wheat or gluten intolerance, you're best to stick with recipes and recipe books that are clearly designated for you. Online ShopQ. How reliable and efficient is the delivery service?A. Delivery of items within Australia will take between 3 and 5 working days; for remote and regional areas, allow an additional 2 days. We guarantee complete satisfaction or your money back. Q. It's been more than 7 working days and I haven't received my order yet. What should I do? A. Please go to the Contact Us page and fill in the contact form (including order date, and items ordered). One of our friendly representatives will respond to your enquiry as soon as possible. InfohubQ. What information is available in the Infohub?A. The Infohub is there to help you find information, and includes links to Frequently Asked Questions, Suppliers, Restaurants, Articles, Reviews, News/Events, e-Newsletter, Experts and Links. |
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